Once decided which rocks and minerals need to be purchased:
1) Please record the respective IDs and email mpsothy@yahoo.co.uk
2) The invoice will be prepared taking into account details like shipping and payment mode. All prices indicated exclude shipping. We use Fedex International Economy and shipping rates can be obtained from https://www.fedex.com/ratefinder/home?cc=sg&language=en
3) We use Paypal but prefer wire transfer for larger orders. We ship out only after payment. If Paypal is used, we wait for your payment to be fully processed which can take a few days. We are based in Singapore where the business climate and security is extremely safe. All payment confirmations will be via email.
4) On request (and recommended), a Skype session will be arranged prior to sale to discuss any other relevant issues. We like to keep things upfront and 'crystal' clear with our clients, including the physical condition and nature of all rocks and minerals prior to sale.
5) Once we receive payment, shipping via Fedex International Economy takes up to a week depending on destination. Once shipped out, we will immediately email you the tracking number. If the shipper fails to deliver the package after accepting it from us, we will not be liable. We will also not be liable for customs and excise duties imposed if any.
6) We allow a 14 day grace period for return of any rocks and minerals once sold. Do let us know via email and another Skype session can be arranged (recommended). We do not pay for return shipping. We also do not reimburse for items damaged during return shipping.
1) Please record the respective IDs and email mpsothy@yahoo.co.uk
2) The invoice will be prepared taking into account details like shipping and payment mode. All prices indicated exclude shipping. We use Fedex International Economy and shipping rates can be obtained from https://www.fedex.com/ratefinder/home?cc=sg&language=en
3) We use Paypal but prefer wire transfer for larger orders. We ship out only after payment. If Paypal is used, we wait for your payment to be fully processed which can take a few days. We are based in Singapore where the business climate and security is extremely safe. All payment confirmations will be via email.
4) On request (and recommended), a Skype session will be arranged prior to sale to discuss any other relevant issues. We like to keep things upfront and 'crystal' clear with our clients, including the physical condition and nature of all rocks and minerals prior to sale.
5) Once we receive payment, shipping via Fedex International Economy takes up to a week depending on destination. Once shipped out, we will immediately email you the tracking number. If the shipper fails to deliver the package after accepting it from us, we will not be liable. We will also not be liable for customs and excise duties imposed if any.
6) We allow a 14 day grace period for return of any rocks and minerals once sold. Do let us know via email and another Skype session can be arranged (recommended). We do not pay for return shipping. We also do not reimburse for items damaged during return shipping.
